Terms & Conditions
The Legal Stuff:
Welcome to Home Around the World. Listing your property on the Home Around the World website is conditional upon your acceptance of these Member conditions without modification. Home Around the World reserves the right to change, modify, remove, or add to these terms and policies at will without prior notification. Accordingly, please continue to read these Terms and Conditions of use carefully whenever accessing or using this site.
Home Around the World is a membership club, the purpose of which is to facilitate home exchanges, hospitality and rental agreements between its Members and Users of the site. Membership allows access to a directory of information created by and posted by its registered Members. Home Around the World acts as an intermediary to enable Users to publish listings on its website and as such acts only as an intermediary between the Member, Guest and User.
By completing the registration forms and accepting the terms and conditions in this Agreement you verify that you understand and approve them. If you do not wish to accept any part of them, you must not use our website.
“Agreement” means the agreement between You and Us incorporating these Terms and Conditions of use;
“We, Us, Our, Our Members, Team, HATW” means the Home Around the World team and its members;
“You, Your, Yourself, Members, Guests, the User” means the person who registers for the service, accepts the Terms and Conditions of this Agreement and whose application for membership of the service is accepted by Us.
MEMBERS & SECURITY
A ‘Member’ is a user of the site who has paid an annual fee to list a property on the Home Around the World website for the purposes of arranging either a mutual home swap and / or advertising a vacation rental and / or offering a room in his / her home to a paying Guest. Advertisers of rooms in their own home or B&B are referred to as ‘Hosts’.
Security & Trust and Home Exchange:
An important aspect of any home swap website is that the members engaging in home swaps do so in the safety and security that they are exchanging homes with other Members who have paid a fee to use the service. Trust is a key to the success of a home swap arrangement and the knowledge that exchange arrangements operate within a closed membership facilitates this trust.
Home exchangers, Hosts and Vacation Rental advertisers are therefore considered Members because they have paid a fee to list their properties on our website. All property listings must only be used for their intended purpose. For example, a free Profile or Host listing cannot be used to solicit for a home exchange.
RENTAL OWNERS and HOSTS
Rental owners and hosts pay an annual membership fee to list their property on the Home Around the World website. Home Around the World does not receive a commission on any booking arrangement that is made between rental owner and host and apart from the annual fee does not become involved in any financial transaction between Rental owners, Hosts and Users.
Home Around the World provides the Rental owner and Host an opportunity on the Home Around the World Rental and Host form to list their fees, deposit required, methods of payment and own Terms & Conditions and it is the responsibility of the User to check and verify this information. The User is not advised by Home Around the World to enter into any financial transaction with a Host or Rental owner unless the User has read and understood all the information provided by the Member and has made his or her own enquiries from the member concerning any information not provided online by the Member.
The Home Around the World Team will read but it cannot control or verify the contents of the listing before or after it is published on the website or following any modification by the Member. As a result, Home Around the World has no control over the quality, safety, security or legality of any property published by Members and Users on the Home Around the World website. Home Around the World cannot intervene in the direct relationship between the Member and User regarding any accommodation arrangements between members and Users.
The User alone is responsible for checking and verifying with the Member that the information the Member provided is accurate. The User must report to Home Around the World any inconsistencies regarding the listed property or the information provided online by the Member. Complaints are taken seriously by the Home Around the World team and Home Around the World reserves the right to cancel a membership and delete the member’s listing without refund of the annual fee if it is discovered that the information provided by the Member is false or misleading or the member does not conform to our Code of Conduct.
THE HOME AROUND THE WORLD SERVICE
HATW is an intermediary service and only responsible for providing the means for its Members and Guests to publish listings on our website. We rely on the integrity and responsibility of our Users to provide accurate descriptions of their properties and be truthful about themselves.
Home Around the World is unable to verify the content of any listing and we cannot accept responsibility for the actions of any Members and the accuracy, content or availability of information accessed or linked to through the use of our service.
Members, Guests and all Users of our website take sole responsibility for all arrangements and agreements facilitated by their use of this site.
I warrant that I am at least 18 years old and have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement.
I acknowledge that my Membership for the service is for my sole, personal use. I will not assign or otherwise transfer my account to any other person or entity.
HOME AROUND THE WORLD CODE OF CONDUCT:
I will prepare and clean my home for all users of Home Around the World and in return will take excellent care of any accommodation entrusted to me by any person introduced to me through Home Around the World.
I will treat other Members and their property with courtesy and respect. I will treat my exchange partner's home and belongings as I would treat my own, and expect them to do the same. I will leave their home in as good or better condition than I found it.
I will notify my exchange partner, host or the vacation rental owner of any damage or loss and I will offer to replace, repair or pay for same.
I will not smoke in my exchange partner’s or host’s home or on his/her property, unless permission is granted. I will always clarify this issue in my pre-correspondence.
I will maintain good and regular communication with my exchange partner or host and ensure that I honor all obligations I make connected with the exchange or rental.
I agree to accurately describe my home and / or any property I list. Any interior or exterior images I show on my listing will be of the property advertised.
I will only post information about one property on each Listing and the description provided by me on the listing is for the intended use of the listing.
I agree that all listing information is only for my personal use as a member and will not be used in connection with any business activities or solicitation other than discussions relating to the home swap, hospitality or rental being offered in accordance with the terms of the website. Any information provided to me by other Members and Users of the site is for my own personal use and I will not copy or disclose such information to anyone else.
I agree that any information or material I supply in my Listing and / or in communication with other Members will not be illegal, pornographic, offensive, threatening, misrepresenting, nor defamatory or in breach of the intellectual property rights of any third party.
I will not upload or transmit any files that contain viruses, corrupted files, Trojan horses, malicious code, or any other similar software or programs that may harm the operation of another's computer or gain otherwise unauthorized access to the computer.
I am responsible for conducting my own investigation regarding any and all claims made by prospective exchangers, renters or vacation property owners or agents. I assume all liability for the use of any information I find on the Home Around the World website.
I have the authority to enter into this agreement, to post my Listing and to offer it for exchange or rent.
I am responsible for investigating and adhering to all local regulations including, but not limited to, permits, licenses, occupancy taxes, zoning, rules and restrictions applicable to co-ops, condominiums and other common interest developments, and safety compliance.
I consent to my listing appearing online, even though it will be available to members who may be in countries where there is not adequate legal protection against the misuse of personal data and may use it for purposes outside their membership, though to do so will breach their membership terms.
I acknowledge the right of Home Around the World to editorial discretion over any submission to ensure that all content is in line with the aims of the site and acknowledge that Home Around the World cannot accept responsibility for the accuracy of any listings or the actions of any members.
I acknowledge the right of Home Around the World to cancel membership without refund of my membership fee for breach of any of these terms or / and if a complaint is received from another member concerning my actions or behaviour.
I acknowledge that Home Around the World will investigate any complaint made against me by hearing the arguments from both parties. I acknowledge that Home Around the World assumes no responsibility for my actions and I accept that Home Around the World’s decision to cancel my membership is final and binding and as a consequence I will not pursue any defamatory action against Home Around the World.
It is the responsibility of Members to verify their own insurance coverage and the coverage provided by their exchange partner, including auto, property and liability.
MISUNDERSTANDINGS & DISPUTES
Accurate communication between Members is vitally important, so that any potential misunderstandings and disputes can be avoided.
Any disputes that may arise shall be tried to be resolved first by amicable discussion between Members. If amicable discussions fail, the Home Around the World team may agree to hear the arguments and may make suggestions for settlement, but we have no obligation to do so. Home Around the World assumes no responsibility for its Members’ actions and although we may attempt to mediate disputes we accept no responsibility for any subsequent resolution or failure to resolve.
In the interests of both parties any disagreements and disputes between members are to be considered personal and must be conducted and resolved privately and not posted publicly online. Unresolved disputes may result in termination of Membership.
We encourage our Members to leave reviews that reflect the totality of their home swapping experiences.
Unlike staying in an impersonal hotel room, home swapping is a personal experience and reviews of home swaps may include details of ease of communication, expectations and home and personal information that for example, may include comments on standards of cleanliness.
In recognition that reviews are entirely subjective and a negative review will have consequences that may not only cause offence, but may also impact negatively on any potential future swaps HATW moderates its reviews before activation.
Negative Member reviews are extremely rare. If one is received HATW will be impartial and fair to both parties by first contacting the member being reviewed to allow an opportunity to respond privately before publication of the review. We make every attempt to investigate impartially in an effort to resolve tricky and sensitive disputes so that there is an acceptable outcome on both sides.
In order to protect the honesty and integrity of our members and the reputation of HATW after impartial mediation in Member disputes we may decide to post the review but we will not post any review that we deem to be abusive, unfair, unrepresentative of a disagreement or retaliatory.
TRANSFER OF LISTING
If you sell your property or move, you can transfer your Listing to your new property by simply editing the fields on the listing form. You cannot transfer your listing to a new owner, as you alone are responsible for the content of your listing and it is you who has agreed to these Terms.
RIGHT OF MEMBER TO TERMINATE
Members can temporarily “hide” or “show” and deactivate their Home Around the World listing and reactivate it at a future date. The membership stays in force throughout the original term and the renewal date will not be extended during the time the listing is deactivated. Should a Member choose to terminate their Listing or account, they may do so by deleting their listing and by contacting Us. Refunds will not be given when Members so terminate their Listings or accounts.
RIGHT TO MEMBERSHIP TERMINATION, REFUSAL AND REFUNDS
I acknowledge the right of Home Around the World to cancel my membership without refund of my membership fee for breach of any of these terms or / and if a complaint is received from another member concerning my actions or behaviour.
I acknowledge that Home Around the World assumes no responsibility for my actions and is the sole and impartial judge in determining reasonable cause for termination of membership.
I acknowledge that Home Around the World will impartially investigate any complaint made against me by hearing the arguments from both parties.
I accept that any decision HATW may take to cancel my membership is final and binding and as a consequence I will not pursue any defamatory action online or in print against Home Around the World.
I acknowledge that Home Around the World reserves the right to refuse any listing for any reason whatsoever. If this occurs, the membership fee will be refunded ASAP. All other refunds, pro-rata refunds, reimbursements and credits are at the sole discretion of Home Around the World
INTELLECTUAL PROPERTY RIGHTS
All content, including photographs on the Home Around the World website is copyrighted and may not be used, copied or downloaded without written permission. Copying any content from this site that was created by another to any other site, or reselling, distributing, or publishing that content in any way is prohibited. Any violation of this paragraph shall subject the violator to severe penalties including a minimum of £500 per Listing copied and you shall indemnify and hold Home Around the World harmless from and against any and all costs and damages incurred by Us as a result of such violation. Any photos or descriptions submitted become the property of Home Around the World and may be used for promotional or other purposes by Us.
The User and all Home Around the World members warrant that the contents provided for publication are not infringing any intellectual property rights, trademark, right of publicity or other proprietary right without the express permission of the owner of such copyright, trademark, right of publicity or other proprietary right. The User is responsible for determining whether content or information is protected by copyright, trademark, right of publicity or other proprietary right. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, or any other proprietary rights or any other harm resulting from such a submission. By posting information, photographs or content on the service, you automatically grant, and you represent and warrant that you have the right to grant to Us, free of charge, an irrevocable, perpetual, non-exclusive, royalty-free, or fully-paid, worldwide license to use, copy, display, promote, publish and distribute such information, content and photographs.
DISCLAIMER, LIMITATION OF LIABILITY & INDEMNIFICATION
Use of the Home Around the World website and any information obtained from that site is at your sole risk. We make no warranty of any kind, express or implied, as to the accuracy and non-infringement of the Listings on the website.
You declare that prior to making any arrangement with a Home Around the World Member or Guest you have checked and verified that all information provided by our Members and Guests is adequate for your needs in order for you to arrange a home swap, or pay for accommodation provided by a Rental owner or Host and as a result you waive all rights to make a claim against Home Around the World in this and any other respect.
You agree that Home Around the World shall have no responsibility or liability for any direct or indirect injury to yourself or damages to your property arising from and connected with your use of our website, including without limitation any physical injury suffered on any Listed property or at the hands of, or by the negligence of any Member or other person. Home Around the World shall not be liable for any lost profits, losses, punitive, incidental or consequential damages or any claim against Home Around the World by any other party. In no event shall Home Around the World be liable for any amount in excess of the Membership fees paid by the Member.
You agree to indemnify and hold harmless the owner of Home Around the World from any injury or damage suffered directly or indirectly as a result of your use of the website.
You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable solicitors’ fees and costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, action or proceeding attributable to any such claim. Home Around the World is under no obligation to as a mediator or arbitrator in any dispute arising from the use of our website.
Home Around the World does not participate in or tolerate the sending of unsolicited commercial email SPAM. Use of the Home Around the World message system is restricted to legitimate enquiries only, as defined by the purpose of the website, which is to arrange home stays and hospitality.
Solicitation of members for commercial purposes via information provided by Home Around the World is expressly forbidden. Home Around the World is the sole judge in determining what constitutes SPAM. We reserve the right to cancel (without refund) the membership of any Member that uses HATW to send any solicitations other than personal exchange and hospitality requests or replies.
EDITORIAL SUBMISSION and ACCEPTABLE CONTENT
We respectfully ask our Members to note that Listings may not contain vulgarity, hate, or references of a sexual nature. All such references are not considered acceptable content and may be removed without notice. In the case of disputed content Home Around the World will be the final judge as to the appropriateness of the content.
Please note there are specific locations for the inclusion of URLs and e-mail addresses in our Listings. All web addresses, email addresses or links must be approved and must reside only in the authorized URL section of the Listing. All Member contact information is for the private use of Members and with the exception of commercial Rental listings, may not be displayed publicly on Listings. This safeguards that our members’ privacy and security is always protected and is in line with the policy and aims of the site. All other references to specific web addresses, websites, email addresses or phone numbers may be removed without notice.
I acknowledge the right of Home Around the World to editorial discretion over any submission to ensure that all content is in line with the aims of the site. Once material has been submitted, edited and posted on the Home Around the World website, it becomes the property of Home Around the World and may not be copied without written permission.
These Terms and Conditions of Use constitute the entire Agreement between you and Home Around the World, and supercede any and all prior Agreements, whether oral or written. This Agreement may not be modified, supplemented, or changed, and no provision herein may be deemed waived, in whole or in part, except by a written instrument.
I acknowledge that Home Around the World cannot become involved in disputes between members and Users and that in no circumstances will be responsible for any loss or damage resulting from any person’s reliance on information or other content posted on the service or transmitted to members and other Users of the site. These terms are governed by English law and subject to the sole jurisdiction of English Courts of Law.